Booking
Service Selection!
Here at Silk Cycles we always try to make getting your bike fixed as little hassle as possible.
However, due to the sheer volume of bikes coming in over the last few months, we have had to reduce the number of bikes coming through the workshop. This means you can now only book in to drop off or have your bike collected on a Tuesday or Thursday between 8-9am and 17.30-18.30pm to ensure we don’t let anyone down.
After working for many bike shops over the years, each with different booking systems we know that a simple first come first serve basis is the fairest for everyone. In the early days of Silk, Jake could turn bikes around within 3-5 days. However due to the current high demand, Jake and Laurie are having to set the maximum turn around time to 20 days. This is from the day you drop your bike off or have it collected in the van. This is the worst case scenario, and we will be aiming to have them back to you sooner, but please do not be alarmed if it does take the full 20 days to get it back to you.
If this is too long to be with out your beloved 2 wheeled baby (which we fully understand might be a bit of a pain) then we have a range of 5 loan bikes that can be used whilst you wait. These are in varying styles and sizes. Unfortunately, if they’re all in use then we will have to come up with another plan for you in the meantime.
We take pride in our quality of work so we hope you understand when the waiting time is a little bit longer. We will not compromise our workmanship for a speedy job.
Thanks for taking the time to use the booking service and we look forward to getting you back on the trail/road/cyclepath/track/ramps and all other such applications as soon as possible.
Silk Crew
Restoration - £ Quote On Inspection
A quote is formatted accordingly of work required.
Fork & Shock Services - £ POA
Call or email for details.
Wheel Builds - £45 (+ Parts)
Frame Bearing Replacement - £70 (+ Parts)
Hub Service - £35 (+ Parts)
Custom Build (+ Parts) - £200 / £250
A full build of your dream bike, all to your own personal spec, with any advice towards compatibility thrown in. Cables and any sundries are included in this price.
Other Services
For anything not listed or in between jobs feel free to message or call us with any enquiries. Prices vary depending on the extent, but we’ll always ensure you get the best for your bike and money.
Frequently Asked Questions
What level of service should I choose?
After we have completed your free safety quote, we will recommend a level of service that will cover the required work to get your bike running smooth as silk.
What is a safety quote?
A safety quote is the initial inspection where your bike is given a thorough check of all the components to determin their wear and safety of use. This is completely free and we will then be able to give you a no-obligation recommendation of the level of service and parts required to get your bike working safely and feeling great.
What bikes do you work on?
We will service and repair anything pedal powered, including road bikes, moutain bikes, commuting bikes, bmx's , ebikes and much more.
Can you collect my bike?
Yes! For anyone living between Teignmouth and Exminster we offer free collection and drop off. For anyone living in Exeter and surrounding districts there is a charge of £5 and for anyone further afeild a £10 charge will ensue. We are able to collect bikes on Tuesdays and Thursday between 8-9am and 17:30-18:30pm.
Questions?
If you’re not sure which service option you need, or would like a quote for one of our non-regular service options, just drop us a message using the contact form below and we’ll get back to you sharpish.
Contact
Send a Message
Visit Us
Silk Cycles
We've Moved!
You can now find us in our lovely new workshop -
Unit 10a
Bakers Yard
Alphinbrook Road
Marsh Barton
Exeter
EX2 8TH
Store Hours
Mon 9.00-5.30
Tues 9.00-5.30
Weds 9.00-5.30
Thurs 9.00-5.30
Fri 10.30-5.00