workshop

schedule a booking

Use our booking system to schedule a time to drop off your bike to the workshop or have it collected by us. Please note, this service is for booking a day for us to receive your bike, not the day your bike will be worked on. For more info, see our FAQ’s.

  • Select Service
  • Select Date & Time
  • Enter Information
  • Verify Order Details
  • Confirmation

Select Service

Please select a service for which you want to schedule an appointment

Select Service

Please select a service for which you want to schedule an appointment

Select Date & Time

Click on a date to see a timeline of available slots, click on a green time slot to reserve it

Enter Information

Please provide your contact details and bike / repair information / pick up Postcode / in the comments so we can send you a confirmation and assess your service requirements.

Verify Order Details

Double check your reservation details and click submit button if everything is correct

Confirmation

Your appointment has been successfully scheduled. Please retain this confirmation for your record.
Manage Your Bookings

If you've created an account, you can view and manage your bookings here.

Call 07927 962091 for help

Service Selection

Service Selection
Date & Time Selection
Customer Information
Verify Booking Details
Appointment Confirmation

Select Service Duration

You need to select service duration, the price of your service will depend on duration.

How Many People?

Maximum capacity is 1
Van Collection
Workshop Drop Off

Summary

Service
Duration
Date
Time
Customer
Total Price

how we work:

At Silk, we run on a first come first served basis where we treat all bikes with equal priority, so we don’t book bikes in to be fixed on a specific day. You are able to book a day to drop off or have your bike collected and once we receive it, it will be added to our queue system and you will receive a quote as soon as possible. We aim to return your bike to you within a 14 day turn-around period, quality work can take time and we pride ourselves on our meticulous standards on every bike that comes through the shop. We understand it can be inconvenient being without your bike so we have a range of loan bikes available for you to borrow while your bike is in the shop.

working with the best brands in the industry:

OUR SERVICE MENU

Restoration - £ Quote On Inspection

A quote is formatted accordingly of work required.

Fork & Shock Services - £ POA

Call or email for details.

Wheel Builds - £45 (+ Parts)

Frame Bearing Replacement - £75 (+ Parts)

Hub Service - £35 (+ Parts)

Custom Build - £200 / £250 (+ Parts)

A full build of your dream bike, all to your own personal spec, with any advice towards compatibility thrown in. Cables and any sundries are included in this price.

Other Services

For anything not listed or in between jobs feel free to message or call us with any enquiries. Prices vary depending on the extent, but we’ll always ensure you get the best for your bike and money.

Frequently Asked Questions

What level of service should I choose?

After we have completed your free safety quote, we will recommend a level of service that will cover the required work to get your bike running smooth as silk.

What is a safety quote?

A safety quote is the initial inspection where your bike is given a thorough check of all the components to determin their wear and safety of use. This is completely free and we will then be able to give you a no-obligation recommendation of the level of service and parts required to get your bike working safely and feeling great.

What bikes do you work on?

We will service and repair anything pedal powered, including road bikes, moutain bikes, commuting bikes, bmx's , ebikes and much more.

Can you collect my bike?

Yes! We are able to collect bikes on Tuesdays and Thursdays between 8-9am and 17:30-18:30pm. For more information on pricing and availability, see our Collections page.

WE ARE AN AUTHORISED SHIMANO SERVICE CENTRE

Proud to be partnered with Shimano to bring you the best in bike care and parts. All work will be carried out by our Shimano trained and certified technicians so you can relax in knowing your bike is in safe hands.

Store Hours

Mon    9.00-5.30

Tues    9.00-5.30

Weds    9.00-5.30

Thurs    9.00-5.30

Fri    10.30-5.00

Get IN touch

info@silkcycles.co.uk

01392 547831

07927 962091

Whatsapp and Phone 

 

visit us!

Unit 10a
Bakers Yard
Alphinbrook Road
Marsh Barton
Exeter
EX2 8SS